ConversePoint plans healthcare unified communications offering built on Qualcomm technology

By: Chris Gullo | Aug 30, 2011        

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ConversePointChicago-based ConversePoint announced this week its plans to develop a communications platform for the healthcare industry.  The company offered few details about the platform, but says it will use Qualcomm technology and support multiple mobile communication standards, carriers, and devices.

ConversePoint website states that “messages from multiple peer points such as personal computers, handheld devices, and database systems are consolidated by the ConversePoint Platform. The platform intelligently deciphers message context, priority and status and then organizes the clutter of multiple message systems in to streamlined conversations. The platform then delivers the conversations to the right people, at the right time and on the appropriate device, ensuring communications are efficient and relevant to all recipients.”

ConversePoint’s website also states that Qualcomm Wireless Health VP Don Jones and Airstrip CEO Alan Portela are both on ConversePoint’s Medical Advisory Board.

Dr. Benjamin Kanter, Chief Medical Officer of ConversePoint, stated in a press release that “In healthcare, transmitting the right information to the right person quickly is critical — yet it remains surprisingly difficult. The ConversePoint platform promises to radically advance communications in a medical setting without disrupting a clinician’s established work practices. I think this will improve clinician and technician satisfaction, and will lead to safer and more efficient patient care.”

Kanter is also Chief Medical Information Officer of Palomar Pomerado Health in San Diego, which has partnered with Cisco to become a “tablet-based” hospital. The hospital group has also worked with Cisco to create a mobile app called MIAA, “medical information anytime anywhere,” which enables physicians to access a patient’s complete health record from a variety of different sources spanning organizational boundaries via Google Android devices.

Curious to see how ConversePoint’s offering compares to PerfectServe.

Read the full press release after the jump.

PRESS RELEASE — ConversePoint, a privately owned company based in Chicago, has announced its plans to develop and commercialize a communications platform for the healthcare industry that will significantly save clinicians time, hospitals millions in productivity costs and improve accountability measurements for critical events per the Joint Commission’s National Patient Safety Goals along with the license of key Qualcomm technology. The ConversePoint platform will integrate asynchronous communication technology developed by Qualcomm Incorporated, the world leader in 3G and next-generation mobile technologies, with proprietary ConversePoint technologies to create a new, superior and agnostic solution that will work seamlessly with multiple mobile communication standards, mobile carriers, or mobile devices.

“ConversePoint will greatly improve how hospitals function,” said Shawn Evans, Chief of Staff and Attending Emergency Physician for Scripps Memorial La Jolla Hospital based in San Diego, CA. “Until now, there has been no solution that truly understands the needs of clinicians and effectively solves them. It allows us much greater efficiencies, which translates into better patient care.”

Don Jones, VP of Wireless Health Global Strategy and Market Development for Qualcomm Labs and a member of ConversePoint’s advisory team, states, “Qualcomm selected ConversePoint because of the team’s extensive expertise in building complex, high-value, telecom-grade mobile and software technologies that fuel game-changing businesses. ConversePoint will change the notoriously hectic nature of communications in today’s healthcare environment.”

The founders of ConversePoint, Marisa Bryce, CEO, and Randall Menna, CTO, have a long collaboration with Qualcomm, having developed core transactional and communication solutions for Qualcomm over the past 10 years that have been used, purchased and adopted by millions of users over multiple carriers and industries, including healthcare, transportation, consumer products and financial services.

“In healthcare, transmitting the right information to the right person quickly is critical — yet it remains surprisingly difficult. The ConversePoint platform promises to radically advance communications in a medical setting without disrupting a clinician’s established work practices. I think this will improve clinician and technician satisfaction, and will lead to safer and more efficient patient care,” Benjamin Kanter, MD FCCP, Pulmonary/Critical Care Specialist, Chief Medical Officer, ConversePoint.

About ConversePoint

ConversePoint’s proprietary technology securely and intelligently manages communications among individuals, groups, devices and other systems. By expediting delivery of the right message to the right person at the right time, ConversePoint’s technology helps fundamentally improve service and increase efficiency. For more information, please visit www.conversepoint.com .