Can technology address medication adherence?

By: Brian Dolan | Jan 21, 2010        

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Brian Dolan, Editor, MobiHealthNewsIt’s a widely known statistic that between one-third and one-half of patients in the U.S. do not take their medications as instructed, which leads to poorer health, more frequent hospitalization, a higher risk of death and up to $290 billion each year in increased medical costs. Stacked against that figure, Novartis’ recent $24 million investment in intelligent medicine / medication adherence startup Proteus Biomedical is a pittance. Given the $290 billion in increased medical costs, Proteus’ prediction that its technology has a $100 billion market opportunity appears — almost — a bit low.

What is perhaps less widely known is that just last April, Novartis CEO Dan Vasella had this to say about adherence monitors: Internet programs that provide feedback loops to patients, instruments that can measure biometrics and transmit the data to caregivers, and new pill bottles that can remind you (by text message or blinking lights) to take your medications are not enough, Vasella told an audience at a health IT conference.

“These solutions are all fine and good, but I do not believe these technical approaches will solve the equation,” Vasella said. “People are not just machines. People are human beings with social, biological and psychological aspects that need to be addressed” if these solutions are to be effective.

Vasella is right, of course. Poor patient medication adherence includes not taking the medication on time, in the proper doses, or at all. Reasons for non-adherence include everything from unpleasant side effects, confusion, and forgetfulness to language barriers or feeling too well to need the medication.

Show me a text message that can convince a patient that they are, in fact, not “feeling too well to need the medication.”

So, can physicians work with patients to increase adherence? A recent study soon to be published in the Journal of Acquired Immune Deficiency Syndromes, found that providing clinicians with more data on their HIV+ patients’ antiretroviral (ARV) adherence does not ultimately equal increased adherence. The study found that collecting data on adherence and providing it to clinicians was not enough to help clinicians work with patients to improve their adherence. Or, it’s not the data, it’s how you use it. The researchers suggested that clinicians planning to use adherence monitoring services receive training on medication adherence counseling techniques.

Perhaps the key is not the text message, but who the message is from. Proteus Biomedical, RememberItNow, Medic8’s Personal Caregiver app and others plan to keep caregivers, friends and family members in the loop and enable them to know when a user has strayed from their medication regimen — with the user’s permission, of course.

Until clinicians take their medication adherence counseling lessons, those closest to us might be in the best position to provide some of the missing aspects of medication adherence that Vasella noted many technology solutions are unable to address. Either that, or there’s more embedded in Proteus Biomedical’s intelligent pills than the freshly cash-infused startup is letting on.

  • http://www.elderissues.com John Boden

    Novartis CEO and Chairman Daniel Vasella has an excellent point but, as is so often the case, he has left out any consideration of the patient and the caregiver whom to health care providers, are often seen as a problem rather a viable contributing member of the health care delivery team. The Rodney Dangerfields of health care.

    Technology’s Success Depends On Informed Caregivers.

    The goal is better care, not just be better technology.

    When technology comes into play with an elder and their family, and the data starts to flow, it is often quickly apparent that the family is sorely lacking in basic knowledge about their elder’s health status. To assure that the technology is effective it is imperative that prior to its use, the elder’s basic health information be collected, stored and easily accessible to the family caregivers, in a secure repository and with the ability to communicate it to others who also provide care to the elder.

    The most advanced indicators and gages on the dashboard of a car need to be read, and the implications understood, by the driver, to be of any value. It is same in the case of TeleHealth. Is the detection of a blood pressure spike being caused by a physiological change or is it due to non-compliance with the medication regimen. The primary caregiver, most often a family member, must know what the medication regimen is before they can make an effective decision about whether to call the doctor or see that the elder complies with the medication plan to correct the issue. This is just one small example of an elder’s information that must be part of any caregiver’s knowledge base if the technology is to be effective. The strongest and most advanced building cannot be built on a weak foundation and be expected to stand the test of time. It is also true that the best caregiving technology will only succeed when it is providing data to those with a foundation of knowledge and understanding of the patient.

    What is being done to help to see that the users of technology have the solid foundation needed to assure that the systems will stand the test and become the great long term benefit they are capable of being? Not much I am afraid. A lot of attention is being paid to the process of collecting and sending data with too little attention being paid to seeing that the information can be used effectively by the recipients.

    Let us not have TeleHealth and the other caregiving technologies become the clocks on VCRs blinking 12:00 AM until the best solution is to put black tape over it and pay no attention at all to what it is trying to tell us.

    Assisting caregivers in gathering, storing and communicating the elder’s status will will make them better caregivers willing an able to act effectively and efficiently. thereby making the elder safer and more independent while making the caregivers own lives less stressful.

  • http://mobihealthnews.com Brian Dolan

    Thanks, John.

    I agree with most of those points, but I think you’re missing Vasella’s point. His argument is the same as yours: Technology alone cannot solve medication adherence. One of the factors he listed was the social element, which includes understanding how other people, namely caregivers, can help us better adhere to medication regimens. Data is a good starting point — I would argue that is a necessary starting point — but what happens next is the key to how well these various monitoring services succeed.

    Brian

  • David Albert, MD

    One of the largest reasons for medication non-compliance is the patient not buying the medication. It happens all the time especially with Medicare patients in the doughnut hole of Part D.

  • Matthew Pepe

    The fact of the matter is medication non-adherence costs the healthcare industry upwards of $200 billion a year is in associated costs. Actually I have seen the numbers range from $177 – $300 billion. This is the problem that needs to be addressed, elderly or not. Not all non-adherent patients are elderly individuals looked after by a caregiver. A large percentage of these people are active/working individuals with busy schedules whose lack of adherence leads to further problems and additional diagnoses.

    Focusing on one population doesn’t address the issue at hand, and this is what I believe Vasella had meant. Not all patients can be convinced of medically adherent behavior in the same manor. As Vasella noted, patients are people, humans, with different social, cultural, physical, and psychological characteristics that need to be taken into account. With this in mind, I believe technologies, like the one Novartis has recently invested in, can be a huge help in the battle against medication non-adherence when properly leveraged with education coming from doctors, pharmacists, caregivers, and the pharmaceutical companies themselves.

    As noted, data is the starting point to understand what to do next. Over the past few years there have been more than a few great studies on adherence, education, and new technologies….enough for us to see that the next step is to embrace them and learn how to use them more efficiently for the mass population.

  • http://mobihealthnews.com Brian Dolan

    Well put, Matthew.

  • http://www.elderissues.com John Boden

    Steve Ballmer Quote for Knoxville vist on 1/20

    “My No. 1 piece of advice is to start with the patient,” Ballmer said. “Start the dialogue with the physician with the patient’s perspective and the patient’s information in mind. It may not be the most rewarding in the short-term, but it’s the most transformational thing you’ll be able to do in the long run.”

    Steve Ballmer (CEO Microsoft)

    It is good to have people seem to be getting point

  • http://jerryfahrni.com/2010/01/whatd-i-miss-week-of-january-17th/ Jerry Fahrni » “What’d I miss?” – Week of January 17th

    [...] mobihealthnews has an interesting read on the use of technology and medication [...]

  • http://www.personalcaregiver.com/ Daniel Bernstein

    We developed Personal Caregiver to help manage several aspects associated with medication regiments. By providing a central repository of med & refill information & reminders the goal is to simplify and support improved adherence and overall outcomes. As a decision support tool, Personal Caregiver can never be sure if a patient actually took or didn’t take their dose, but we strive to reduce some of the barriers that cause people to miss doses or gaps in their refills.

  • http://scott.kozicki.org Scott Kozicki

    Want people to take their meds appropriately? Pay them. Use the technology to determine if they’ve adhered or not. If they don’t, they don’t get paid.

    btw, the Ballmer quote occurred in Nashville, the “Silicon Valley of health care”, not Knoxville.

  • http://userexperience.evantageconsulting.com/2010/05/insights-on-designing-better-healthcare-solutions/ Insights on Designing Better Healthcare Solutions

    [...] with diabetic patients indicate that motivation alone is not enough for patients to stay healthy.  Patient adherence is still a major issue. Institutes and organizations are experimenting with self-management, motivational interviews and [...]

  • http://www.picocare.com Andre van Oort

    For the ones that really want to know about real medication adherence solution: have a look atwww.picocare.com.

  • Rich

    Has anyone ever looked at MedSmart medication system? http://www.amac.com has the device, pretty nice device.