This year continues to be a breakout one for doctor video visits: CVS Health announced this morning that it is working with three established remote visits companies: American Well, Doctor On Demand, and Teladoc, to expand its telehealth capabilities and services. Dr. Andrew Sussman, the EVP and associate chief medical officer of CVS Health and the president of MinuteClinic told MobiHealthNews via email that CVS plans on piloting the telehealth services in half a dozen states and expects to leverage different telehealth companies in different regions of the country.
Sussman pointed to four potential models of care for telehealth services through CVS. The most straightforward would be integrating a telehealth vendor’s services right onto CVS.com or MinuteClinic.com. Another would be extending MinuteClinic’s providers’ scope by giving them the option to consult with telehealth physicians — since MinuteClinic has no physicians on-site — to expand the clinic’s care capabilities beyond those of nurse practitioners and physician assistants when clinically appropriate. Another potential area of collaboration would see CVS MinuteClinics serving as a brick-and-mortar access point of care for consumers who use a telehealth service direct-to-consumer. Finally, Sussman mentioned the care model his company recently piloted: linking Minute Clinics via in-clinic telehealth systems to better distribute the patient load from one clinic to another less busy one. Keep reading>>