Miami Children’s Hospital CIO Edward Martinez talked about two of the hospital’s new mobile offerings for patients and clinicians in an interview with HealthcareIT News this week.
The hospital has developed a care coordination app that helps clinicians hand off patients between shifts in addition to a patient-facing version of the app that helps parents keep tabs on those transitions. The facility has also added a video discharge feature to its parent-facing app.
Martinez explained the generation of parents that are bringing their children to the hospital now are more mobile-savvy than before.
“They want to have their information, and they want to have it now,” Martinez said. “So we feel that the engagement from that perspective — getting them engaged that early on — will get us a much better outcome earlier because they like the idea of being engaged on mobile and not face-to-face. They don’t like the face-to-face. They like texting, and they like to look it up on a handheld.” Keep reading>>