Washington, DC-based Medicaid managed care organization, D.C. Chartered Health Plan, is rolling out a pilot text messaging program for members with diabetes. The Medicaid plan is providing 50 of its members with the free messages, which will include tips about living with diabetes, as part of a broader program that includes in-person visits.
The texts aim to encourage patients to schedule annual appointments and get annual eye and foot exams in an effort to avoid unnecessary trips to the emergency room. The texts also include tips for taking medication “appropriately” and other tips for lifestyle changes that would benefit their health. The texts are not all one-way, however, some are interactive quizzes and others are announcements for community events.
In the future, Chartered hopes to expand the program if it proves successful. The plan expects to develop support groups for various diseases, send disease-specific messages, and personalized messages like appointment reminders.
“Mobile health is the wave of the future for improved management of chronic disease,” Dr Richard Katz, director of the division of cardiology at the George Washington University Hospital, stated in a press release. “It can be extremely popular with diabetes patients and result in reduced emergency room visits and hospitalizations.”
Last year George Washington University Hospital partnered with Chartered Health Plan on a pilot of WellDoc’s DiabetesManager. In December 2011 MobiHealthNews reported that Dr Katz had presented findings of a demonstration program called DC HealthConnect at the mHealth Summit in Washington DC. The program tested WellDoc’s mobile health program DiabetesManager during a 12-month period. The results: DiabetesManager reduced ER visits and hospital stays by 58 percent on average compared to the previous year — when they weren’t using the program.
“Our goal is to leverage mobile technologies and smart networks to improve the well-being of our community,” Chartered executive Karen Dale stated. “We’ve been committed to improving the quality of care, reducing costs and creating a healthier community for the past 25 years, and will continue to take advantage of new opportunities to solve Washington’s most critical health and social challenges.”
More in the press release below: Keep reading>>