Minneapolis, MN-based healthcare communications and disease management company, Warm Health, announced the launch of an iPhone and iPad app for its health plan customers, which include Amerigroup, Medica, and HealthSpring, according to a report over at MedCity News.
As MedCity News points out, while the app enables health plans to deliver Warm Health’s care management programs, its distinguishing feature is a live chat channel, called Warm Chat, that enables health plan staff members, like those on a care management team, to have real-time conversations with their members. The app also offers a mood tracking journal, called Warmth Factor Journal.
“Health plans benefit from a secure, encrypted cloud-based communication channel with their members,” Warm Health CTO Tim Cameron stated in a company release. “Care management teams benefit from a completely integrated communication system that’s capable of reaching out to all members while highlighting those in need of help. Members benefit from the convenience of being able to read personalized communications on their schedule, and from the ability to ask for help whenever they need it. This app represents the next generation of interactive healthcare communications.”
While the app is now available and free to download, it is unclear if any of the company’s health plan customers are supporting yet. The app is not usable by people who are not a member of a participating health plan. An Android version of the Warm Health app is expected this summer.