After MobiHealthNews spotted and reported on the departure of two Aetna executives on the CarePass team, Aetna has confirmed exclusively to MobiHealthNews that it will be phasing out the platform, and that the previously announced employer pilots will not be going forward.
“At this time, we have decided to make no further investments in the CarePass platform,” an Aetna spokesperson told MobiHealthNews in an email. “Current CarePass users will continue to have access to the CarePass platform for the time being, but we plan on closing the CarePass web and mobile experiences by the end of this year. In addition, we will not be conducting pilot programs with Aetna plan sponsors that were previously reported.”
In additional comments, the company emphasized the exploratory nature of the platform and stressed that valuable lessons had been learned.
“One of the primary ways that Aetna is improving health care is through the increased use of innovative technology,” the spokesperson wrote. “We are consistently creating technology-based solutions that make it easier for consumers to navigate the health care system and get the most out of their health benefits. While we are continually developing these solutions, we also need to evaluate our investments to ensure that we are providing the most value to our members.” Keep reading>>