Educational Resources

As patient care channels become more fragmented, communications & coordination can become integrated

09:24 am June 30, 2022

Providing more channels for patient care and communication such as patient portals and telehealth services has made it more complicated for health systems to effectively manage those channels. This can lead to gaps that can negatively affect care quality and costs.

Making telehealth the enabler to more connected care

04:32 pm June 7, 2022

As care delivery becomes more distributed, patients have more options to seek care outside of traditional health systems. However, this access to multiple care channels has created a new problem: the virtual fragmentation of healthcare. Without communication and information-sharing across care channels, inconsistent or contradictory care can lead to redundancies or risks to patient safety.