Indonesia-based healthcare superapp Alodokter announced that it has successfully raised funding from MDI Ventures, a corporate venture capital initiative by Telkom Indonesia. This funding is an extension of the $33 million Series C raised in October 2019 by Alodokter. Former investors such as Sequis, Golden Gate Ventures, Heritas and Hera Capital also joined this extension.

The Alodokter platform connects more than 30,000 doctors and 1500 hospitals and clinics with millions of Indonesian patients. It also arrays a wide array of services around telemedicine such as offline doctor booking, insurance services and digital healthcare content. Alodokter is also set to launch new epharmacy services in the next few months.

According to Similarweb and apptopia, Alodokter is the most used healthcare platform in Indonesia both in mobile web and app. The company currently boasts over 27 million monthly active users or more than 10% of all Indonesian population using Alodokter services at least once a month. 

THE LARGER TREND

The COVID-19 pandemic has led to a surge in the demand for telemedicine services, and Indonesia is no exception. Halodoc, another major player in the online healthcare platform space in the country, said in a CNA article that since March this year, 7.2 million users had accessed its COVID-19 special feature, while mobile app downloads had increased by 300 per cent. In the same article, Alodokter also reported a 50 per cent increase in the number of active users.

Last June, Halodoc announced that it raised close to a total of $100 million after its latest funding round, MobiHealthNews reported. 

ON THE RECORD

Suci Arumsari, President Director of Alodokter, stated, “MDI's investment into Alodokter proves our commitment towards improving millions of lives across Indonesia. This funding brings together Telkom Indonesia's public service mission for Indonesians and Alodokter's business approach to supporting general healthcare. We will utilize this funding to scale up our ability to deliver on the expectations of Indonesian users and enhance our digital health platform to be more robust, accessible and affordable.”

“As a Corporate Venture Capital arm of Telkom group, MDI has always seen our role as a bridge to bring excellent innovations from the best and proven startups to partner and grow with telkom. With the new, larger, funding we received from telkom this year, we are also tasked to bring such innovative partnership to other state-owned enterprises, especially in such critical sectors like Healthcare. With the rise of the adoption of telemedicine, and the leadership of Alodokter, we look forward to help spread the impact of such solution throughout Indonesia,” said Donald Wihardja, Chief Executive Officer of MDI Ventures.