Australian digital health provider Telstra Health has partnered with client communication platform provider Hayylo for care recipient and community communication.

WHY IT MATTERS

The partnership has seen Hayylo's smart communication platform and mobile apps implemented by providers using Telstra Health solutions. In a press statement, Hayylo said its platform works in the background and automatically integrates data to "drive operational efficiency". 

The combined solution enables "easier and transparent" ways for care recipients, families and teams to self-service information around schedules, visit details, requests, care notes, statements and budget use.

Additionally, the Hayylo features are said to reduce the time spent by providers on manual communications as they enable multi-channel communications via an app, SMS, email or phone. These have allowed for up to 60% more time for provider's health teams to deliver care instead of taking up calls for simple enquiries, the company claimed.

Life Care, Goodwin Aged Care, Southern Cross Care Tasmania are among providers who have been using the integrated solution from Telstra Health and Hayylo.

THE LARGER TREND

Last week, the Australian government tapped Telstra Health to provide digital health devices to enable the health monitoring of international travellers under quarantine in hotels in Tasmania. 

Also last month, the company announced its deal to buy a majority stake in PowerHealth, a healthcare software solutions provider based in Adelaide.

ON THE RECORD

"We are very excited to be supporting Telstra Health clients now and into the future with our integrated communications platform. It’s great to partner with leading organisations in our space such as Telstra Health, who share a vision of an integrated and seamless environment for providers and care recipients," said Hayylo Co-founder and CEO Greg Satur.

"Our companies share the same drive for a more connected and tech-enabled sector. Hayylo is a well-developed communication platform that complements our solutions as an added value to our client base," Michael Donnelly, head of Aged and Disability at Telstra Health, also commented.