Kaiser Permanente now has 70 percent of its 9 million members as active users of its online and mobile offerings, according to Christine Paige, senior vice president of marketing and digital services at Kaiser Foundation Health Plan. Paige spoke about some of the lessons Kaiser has learned about the role it has to play in a customer's life as a healthcare provider and payer.
"One thing we’ve...
Two days after Apple announced a major health tracking partnership with the Mayo Clinic, another big name healthcare provider -- Kaiser Permanente has announced that its flagship app, also called Kaiser Permanente, has now surpassed 1 million downloads.
"We're seeing that members are using the app most often to securely email their doctors and manage appointments," Madhu Nutakki, vice president...
