Press Ganey, a care-quality services firm best known for distributing patient satisfaction surveys, announced two purchases yesterday that it says will help form "the largest healthcare consumerism platform in the industry."
The first of these is the outright acquisition of Doctor.com, a digital platform neck-deep in provider directories, online bookings, provider reputation analyses and other...
In a survey of 200 healthcare professionals, 80 percent rated their online reputation as very or extremely important and 90 percent expressed concern about the risks of negative feedback. But only 46 percent of respondents were planning to put resources toward improving that reputation in the next year.
The survey was commissioned by PatientPop, a digital health company with a vested interest in...
