Lisa Mason

By  Laura Lovett 12:02 pm January 20, 2020
Update: HIMSS20 has been canceled due to the coronavirus. Read more here. When it comes to accessing healthcare, patients are faced with a lot of decisions: Do I take the dreaded trip to the emergency room or wait to see a PCP? How long can I wait to be seen? Increasingly, medical centers are looking to ease this stress with chatbots. However, this tech comes with its own set of obstacles and...