Call centers are revenue-generating tools for healthcare facilities, rather than expense centers. AI can be used for workforce management to project volume fluctuations, says Yuriy Kotlyar, cofounder and CEO of American Health Connection.
HIMSS Healthcare Cybersecurity Forum reaffirms how cybersecurity can prevent disruption of patient care, says Ian Mack, IT senior security analyst for the University of Virginia and the communications chair for HIMSS Virginia Chapter.
Shana Hoffman, president & CEO at Lucet, says more behavioral utilization offsets medical expenses and improves quality of life. Her company helps connect members of health plans to behavioral healthcare providers.
Hiring a third party responsible for dropping a network inside a home that manages the network, devices and security, then leveraging a health systems' clinical expertise to deliver care, works, says Anahi Santiago, CISO at ChristianaCare.
URL information or FHIR endpoints should be moved into a TEFCA-based world, says Paul Wilder executive director at CommonWell Health Alliance, adding that setting up a universe of endpoints without a security mechanism and a framework doesn't work.
Paul Wilder, executive director at CommonWell Health Alliance, says voluminous amounts of data need to be replaced by discrete data that allows for better workflows that meet the needs of clinicians and patients.
David Miles, CIO of Oklahoma Heart Hospital, discusses how the all-digital healthcare system changed from a Cerner EHR to Epic - and the importance of peer assistance, resource availability and defined responsibilities during the process.
David Miles, chief information officer at Oklahoma Heart Hospital, discusses the unique all-digital health system, the all-digital hospital and technology’s role in unifying the care continuum to provide a positive patient experience.
Cybersecurity experts are implementing measures to prevent localized attacks from spreading into hospital networks, where they can affect millions of medical records, says Dr. Benoit Desjardins, professor at the University of Montreal.
A new cybersecurity mandate in New York requires hospitals to implement incident reporting within 72 hours and have a chief information security officer, says George Pappas, healthcare cybersecurity expert and CEO of Intraprise Health.
