In today’s healthcare environment, insurers may see the value of digital health, but decades-old infrastructure, workflows and IT departments may be holding them back from fully embracing the technological innovations that doctors and patients want and need. And breaking through those roasblocks starts with asking the patients what they want.
During the Healthcare Innovation Summit at Stanford...
Seventy percent of health insurance companies have published only one or two apps and 67 percent of those companies have achieved less than 100,000 downloads on the apps they do have, according to a new report from Research2Guidance. The report analyzed app offerings from 79 health insurance companies from around the world.
The report follows on the heels of a similar look at the pharmaceutical...
This week Aetna announced the launch of its Mobile Assistant App for non-US-based members that aims to make it easier for them submit health claims and receipts by snapping a photo of them with their smartphones. The free app is now available in Apple's AppStore and for Android users through Google Play.
The app is currently available to Aetna's international customers who live outside of the US...
Pittsburgh, Pennsylvania-based health plan UPMC recently launched a new smartphone app that enables its members to access their personal health records, check status claims, view flexible spending account balances, find contact info for providers, and access virtual member ID cards. The app is available for download for iPhone, Android, and BlackBerry 6+ users. The free app is called UPMC Health...
Pittsburgh-based Highmark recently launched two mobile initiatives: Free motivational messages and wellness-related health tips via text messages and a mobile-optimized version of its website that gives iPhone and Android users access to claims history and GPS-enabled access to the insurer's provider directory.
"We understand that members want to interact with their health insurer on their own...
