The J.D. Power 2024 U.S. Telehealth Satisfaction Study released on Thursday shows a slight decrease, down 1% from last year, in patient satisfaction with direct-to-consumer telehealth providers and a substantial increase, up 18%, in satisfaction with payer-provided telehealth offerings.
The study, based on 4,070 healthcare consumers' responses within the past 12 months, measures patients'...
Last month, two large retail and pharmacy companies made big moves in healthcare delivery: Amazon completed its purchase of One Medical, and CVS Health announced plans to buy Oak Street Health.
The deals aren't unexpected, said Christopher Lis, managing director of global healthcare intelligence at J.D. Power. More than 31 million people are now enrolled in Medicare Advantage plans, key...
As 2022 draws to a close, MobiHealthNews asked digital health executives about the biggest surprises and most noteworthy events that took place over the past year.
While the economic environment proved more challenging for startups, leaders noted several major deals – particularly by large retail players – and argued that consolidation could be a bigger trend next year.
Guillaume de Zwirek,...
MobiHealthNews spoke with several digital health stakeholders about 2022's funding environment and how it affected digital health startups.
Investments in 2022 decreased drastically compared to the swells of financial capital raised in 2021, and that lack of funding forced companies to rethink their business models.
Read digital health execs' insights on how this year's decreased funding forced...
As 2022 comes to a close, MobiHealthNews asked executives from across the digital health industry about their biggest takeaways from the year.
Check out their insights below on topics ranging from improving health equity to the continued use of virtual healthcare, especially for behavioral and mental health.
Chris Brickler, cofounder and CEO of MyndVR
"It's important not to get comfortable. In...
The J.D. Power 2022 U.S. Telehealth Satisfaction Study released today shows a stark increase in consumers preferring telehealth visits over in-person appointments for a broad range of routine care.
The study finds that 67% of survey respondents relayed they have accessed video telehealth services during the past year. Before the pandemic in 2019, that number was 37%.
Among those who used...
A J.D. Power survey on health plan satisfaction finds that mobile apps are a significant role player in helping health plans increase their member satisfaction, which overall has gone up since last year.
The survey was given to more than 30,000 people spread out across 134 health plans across the United States. They calculated satisfaction on a 1,000 point scale, taking into account coverage and...
