Healthcare organizations sometimes choose technology that makes sense for the system, but doesn't always work for the end user, often the patient. That leaves patients — and the often providers who care for them — frustrated and confused.
Julie Rish, associate chief improvement officer of design at the Cleveland Clinic, joined HIMSSCast to discuss how using human-centered design could help...
CHICAGO – Creating a seamless experience is key when it comes to improving patients' interactions with the healthcare system, said Andrea Marks, vice president of digital transformation at Walmart Health and Wellness.
It's great to solve one step in the process – like scheduling an appointment – but patients are frustrated when they need to move from app to app to access all their care needs.
"A...
CHICAGO – Provider burnout and overwork is a hot topic in the wake of the COVID-19 pandemic. But patients often struggle to navigate their own care in the complex and fragmented U.S. healthcare system.
At HIMSS233, Grace Cordovano, patient advocate and CEO of Enlightening Results, called patient burnout a "silent public health crisis."
"I can assure you that the manual outdated workflows, the...
10:24 am
December 5, 2022
Some seniors run marathons. Others have difficulty getting up from their chairs. Most possess a level of physical fitness that falls somewhere between these two extremes.
“Medicare Advantage plans need to realize that a one-size-fits-all fitness solution no longer works. The needs of a generation that is in their eighties are so different from those aging into Medicare,” said Vince Pozinski, Head...
ORLANDO, Fla. – The last two years have been defined by a global pandemic. The healthcare industry faced major pressures to care for an influx of COVID-19 patients, as well as crippling burnout. However, during that time, the focus was survival and not necessarily the patient and caregiver experience.
"We're trying to take a breath and not just focus on crisis mode, but we get to innovate again...
The world’s largest online healthcare marketplace, Docplanner is investing significant capital and resources into new acquisition Jameda.
As part of the deal, Docplanner will add more than 200 new team members to Jameda, investing more than a quarter of a billion euros in the German market over the next three years.
Munich-based Jameda, Germany’s biggest online healthcare marketplace from Hubert...
Clinic to Cloud, a Sydney-based clinical and practice management software provider, has revamped its Patient Portal to improve patient experience.
HOW IT WORKS
Patients are now able to perform a variety of functions on the cloud-based system. These include booking appointments; viewing fees, invoices, and approved results from pathology and imaging investigations; and uploading referrals....
Matthew Zachary – cancer survivor, patient advocate, influencer, pianist, and podcast DJ – joins host Jonah Comstock to tell his story and break down his patient's-eye view of the healthcare system and what needs to change for it to serve its consumers better. In a wide-ranging conversation, and with Matthew's irreverent style, they address topics like patient experience, financial incentives,...
The Orsini Way has been helping train doctors on handling patient relationships for a number of years, and New Jersey's Englewood Health has been a long-time user of the innovative teaching method.
But last year, as doctor-patient interactions overwhelmingly went online, already difficult patient-doctor interactions became even more fraught. In today's episode, host Jonah Comstock welcomes Dr....
Healthcare organizations must become more collaborative with patients, employees, partners and the public when creating digital innovations to have success in the future, according to research from Accenture.
The professional services company released its "Digital Health Technology Vision 2020" report that identified five trends that emerged before the COVID-19 pandemic, but that have only...
