salesforce

Amit Khanna, SVP and GM of Salesforce
By  Jessica Hagen 10:25 am February 28, 2025
Salesforce announced the launch of Agentforce for Health, an AI-driven platform that automates tasks like appointment booking, benefits verification and clinical trial matching. The tech giant is also partnering with healthcare technology company Athenahealth to streamline workflows, such as summarizing patient histories and processing prescription refills. Amit Khanna, senior vice president and...
Man and woman looking at a computer with a diagnostic image on the screen
By  Jessica Hagen and Anthony Vecchione 09:00 am January 2, 2025
When asked by MobiHealthNews how they see AI's place in the sector changing in 2025, executives explained how the focus of AI will shift from what it can do to what it does, and the role the technology can play in extending current provider capacity via clinical decision support, ambient charting, inbox management and streamlining care operations. Some leaders said AI will revolutionize how...
Two people shaking hands in front of a big window with six other people watching
By  Jessica Hagen and Anthony Vecchione 02:29 pm December 23, 2024
MobiHealthNews asked executives from across the digital health landscape to look into their crystal balls and closely examine how digital health investments will materialize in 2025. The exec highlighted how AI and data, return on investment, sustainability, merger and acquisition activity, and the administration's choices for HHS, CMS, and the FDA may influence the everchanging funding...
Healthcare professional in scrubs looking at a tablet
By  Jessica Hagen 12:30 pm December 19, 2024
As 2024 comes to a close, MobiHealthNews asked executives from across the digital health sector about their biggest surprises and most noteworthy events from the year.  The execs highlight AI's potential, oncology imaging breakthroughs, nutrition's role in healthcare, inflated AI valuations, cyberattacks and policy shifts, emphasizing the need for practical integration, patient trust and system...
Three healthcare professionals sitting at a table talking
By  Jessica Hagen and Anthony Vecchione 12:49 pm December 17, 2024
MobiHealthNews queried health executives from across the digital health industry and asked them for their insights into key issues impacting health systems and patients. In part two of this two-part series on the year's biggest takeaways, executives discuss topics ranging from smart monitors to advances in telehealth, wearables and the direct-to-consumer movement.  Amit Khanna, senior vice...
Healthcare practitioners consulting with person on mobile device
By  Anthony Vecchione 01:39 pm October 22, 2024
Blue Shield of California is partnering with tech company Salesforce to give physicians and patients prior authorization answers in actual time, instead of days.  The aim is to streamline the prior authorization process, while at the same time making it more transparent. The platform solution will be constructed on the Salesforce Health Cloud and link members to individualized health support by...
Healthcare provider sitting at a desk and looking at a tablet
By  Jessica Hagen 01:24 pm April 10, 2024
IQVIA, a global provider of advanced analytics, clinical research services and technology solutions, announced it has expanded its partnership with tech company Salesforce to help expand its customer-engagement platform for the life sciences industry.   The companies will utilize IQVIA's Orchestrated Customer Engagement Platform, including its data and analytics, and Salesforce's CRM to develop...
Salesforce Einstein Copilot explained
By  Trevor Dermody 10:21 am March 7, 2024
Tech company Salesforce announced it is launching a new healthcare AI assistant, Einstein Copilot, which delivers responses based on a healthcare organization’s private data.  The AI assistant will trigger workflows that send referrals, book appointments and other administrative tasks. Salesforce also announced the release of Assessment Generation and Data Cloud for Health, which allows...
Two people walking through a federal building while talking to each other
By  Jessica Hagen 04:35 pm December 29, 2023
Federal agencies like the FDA and HHS have established safety programs to ensure safe and trustworthy artificial intelligence use in various sectors, including healthcare.  Digital health executives relayed their recommendations, advice, and suggestions for regulators configuring rules around AI use in healthcare to MobiHealthNews, including flagging AI-generated content and building off existing...
Healthcare provider standing against a wall and looking at something in their hand
By  Jessica Hagen 04:24 pm December 27, 2023
Executives in the digital health space shared with MobiHealthNews the most notable events in healthcare in 2023, including generative AI moving into the mainstream, the rise of ChatGPT, the fall of Silicon Valley Bank and Medicaid disenrollment. Matthew Stoudt, cofounder and CEO of AppliedVR "Silicon Valley Bank was the clear Black Swan event of 2023 and sent a shockwave through the entire system...