The J.D. Power 2024 U.S. Telehealth Satisfaction Study released on Thursday shows a slight decrease, down 1% from last year, in patient satisfaction with direct-to-consumer telehealth providers and a substantial increase, up 18%, in satisfaction with payer-provided telehealth offerings.
The study, based on 4,070 healthcare consumers' responses within the past 12 months, measures patients'...
Venture Startups International, an Australian startup operating under the name Updoc, has raised its first external capital. It received A$20 million ($13.2 million) in investment from ASX-listed capital investor Bailador.
WHAT IT DOES
Established in 2021, Updoc offers a range of telehealth services, including virtual consultations, online prescriptions, specialist referrals, pathology...
Virtual care company Teladoc may be facing another class action lawsuit filed on behalf of Teladoc investors who claim the company made false or misleading statements and failed to disclose that it continued to increase marketing spending, particularly regarding its mental health offering BetterHelp.
The lawsuit, Stary v. Teladoc Health, Inc. et al., was filed on May 17 in the U.S. District...
Telehealth and medical transportation company DocGo reported a data breach in an SEC filing on May 7. The company stated it identified a cybersecurity incident in which consumers' protected health information was accessed and acquired regarding the company's U.S. ambulance transportation business.
The company said it took steps to contain and respond to the incident, and no other business lines...
Virtual care company Teladoc reported $646.1 million in revenue in the first quarter of 2024, a 3% increase from $629.2 million in Q1 2023.
Its revenue from Teladoc Health Integrated Care increased to $377.1 million in Q1 2024, an 8% increase year-over-year, and BetterHelp revenue decreased 4% to $269 million.
The company posted an adjusted EBITDA of $63.1 million, a 20% year-over-year increase...
San Francisco-based AI-enabled ambient automation platform Augmedix announced it will be fully integrated into virtual care and communication organization Andor Health’s ThinkAndor platform.
AI-powered ThinkAndor enables virtual provider visits and patient monitoring and allows care teams to collaborate and gain insights from EMRs.
The partnership will enable physician notes to be created...
Jason Gorevic, CEO and board member of telehealth platform Teladoc Health, is stepping down after 15 years leading the company, and Mala Murthy, the company's chief financial officer, is stepping in as acting CEO.
Gorevic's departure, effective immediately, comes after the company's stock plummeted 22% in February. It missed fourth-quarter earnings estimates and projected 2024 revenue to be...
Midlife women’s health clinic Midi Health is teaming up with digital cognitive assessment company Neurotrack to help women determine whether brain fog symptoms are indicative of menopause or signs of severe cognitive impairment such as early dementia.
Midi Health clinicians will be able to send patients a Neurotrack cognitive screening that can be completed on a smartphone, tablet or computer....
Tennessee-based insurtech provider Clover Health announced a partnership with mental and behavioral health platform Quartet Health, which will bring value-based behavioral healthcare to Clover members with severe mental illness through Clover Home Care.
Clover Home Care delivers care access, medication support, mental and physical care coordination, and community resources to seniors. Clover...
HIMSS24 preconference Virtual Care Forum, hosted by MobiHealthNews executive editor Jessica Hagen, brought together thought leaders, innovators and clinicians to discuss the latest trends in remote care delivery.
Highlights included Penni Kyte, digital care strategy officer at Ballad Health, discussing how the Tennessee-based organization used the example set by air traffic controllers to break...
