Health insurers Cigna and UnitedHealthcare both took the stage in deep dive sessions at the Health 2.0 Fall Conference in Santa Clara, California this week. The two insurers both spoke on the same general theme: what it means to be a customer-centered health insurer in 2017, and how technology can support that vision.
“‘Putting the customer at the center of all we do’ is an easy phrase, but for a...
