digital front door

How providers should rethink their digital front door strategies

By Emily Olsen 10:59 am September 30, 2022

The COVID-19 pandemic changed the way many patients access the healthcare system. It's impossible to put the genie back in the bottle, but providers still need to innovate on their digital front door strategies, said panelists during a discussion hosted by market research firm Frost & Sullivan. The digital front door includes apps, websites, patient portals and devices that can engage or...

How operating like a start-up helped NZ's Orion Health become profitable again

By Adam Ang 12:38 am February 23, 2022

While a number of businesses were scrambling to protect themselves from the profound changes caused by the global pandemic, New Zealand's Orion Health was just in the process of releasing a timely solution that would help support overwhelmed health systems. WHAT IT'S ABOUT The health IT provider had to delist from the bourses of Australia and New Zealand in March 2019 and restructure its business...