audio-only telehealth

A doctor talking on a phone while taking notes.

Study: Audio-only telehealth still common at FQHCs in California

By Emily Olsen 11:23 am April 11, 2023

Audio-only telehealth visits still make up a significant portion of primary and behavioral healthcare at federally qualified health centers in California, according to a RAND Corporation study published in JAMA. Though audio-only visits have declined from the height of the COVID-19 pandemic, researchers found they accounted for one in five primary care visits and two in five behavioral health...

A doctor talking to a patient on a landline phone while taking notes.

Study: Low health literacy, poorer neighborhoods associated with audio-only telehealth use

By Emily Olsen 12:07 pm July 28, 2022

Patients with lower health literacy and those who lived in more socioeconomically disadvantaged neighborhoods were more likely to participate in an audio-only telehealth visit, according to a study published in JAMA Network Open. Researchers analyzed more than 18,000 scheduled telehealth visits from outpatient clinics that are part of a large health system. The visits happened early in the COVID-...