Process Improvement

HIMSS panel with Gaurav Shivhare of CVS Health, Summer Blackerby of CoxHealth, Andy Molnar of the Digital Therapeutics Alliance, and Jessica Hagen of MobiHealthNews
By  Trevor Dermody 10:22 am March 12, 2024
HIMSS24 preconference Virtual Care Forum, hosted by MobiHealthNews executive editor Jessica Hagen, brought together thought leaders, innovators and clinicians to discuss the latest trends in remote care delivery.  Highlights included Penni Kyte, digital care strategy officer at Ballad Health, discussing how the Tennessee-based organization used the example set by air traffic controllers to break...
Person holds tablet while looking at information on a large screen
By  Trevor Dermody 04:50 pm March 7, 2024
Nuance Communications, a Microsoft company, announced today that WellSpan Health, an integrated healthcare system based in Pennsylvania, will be adding Nuance’s Dragon Ambient eXperience (DAX) to its group of patient experience-centered solutions.  DAX is a solution that automates and accelerates the creation of clinical documentation during exam room and telehealth visits for immediate entry...
A clinician reading a mass message sent via the Broadcast feature of the Celo Health app
By  Adam Ang 11:41 pm January 11, 2022
Celo Health, an Auckland-based provider of a mobile messaging platform for healthcare organisations, has entered the United States market. It has set up headquarters in Seattle early in the year. WHAT IT DOES According to a press release, Celo Health offers a HIPAA-compliant messaging platform that enables seamless and secure collaboration among healthcare teams. It can also integrate with...
Anahi Santiago
By  MobiHealthNews 11:16 am December 10, 2021
In our final Workforce Re-entry companion podcast, HIMSSCast welcomes Anahi Santiago, CISO of ChristianaCare to discuss the cybersecurity risks and challenges created by telehealth and other teleconferencing accomplishments in healthcare. This podcast is brought to you by Zoom.     Talking points: ChristianaCare’s preparation for the pandemic. Steps to take to secure virtual communications....
Automation
By  Parth Desai and Eric Bowman 09:35 am November 5, 2021
As healthcare organizations continue to navigate the impacts of the COVID-19 pandemic, they face a new operating reality. Labor displacement, financial uncertainty and new production demands have disrupted day-to-day operations.  Healthcare providers, payers and life sciences are seeking technology to help improve workforce productivity. The search has boosted tailwinds for the adoption of...
Molly Woodriff, MPH, senior product manager at NYU Langone Health
By  Emily Olsen 04:13 pm August 11, 2021
Innovation is a hot buzzword in healthcare, and digital health investment is booming. But how can the industry create successful tools that are actually useful for patients? ”There’s an opportunity here to both succeed and to fail,” said Molly Woodriff, MPH, senior product manager at NYU Langone Health, during her presentation at HIMSS21: "Design thinking is something that can really increase...
Doctor and patient
By  Laura Lovett 02:07 pm July 9, 2021
Phreesia, a digital health startup focused on the scheduling space, is looking to tackle the appointment no-show problem with a new tool called Appointment Accelerator, which is able to automatically fill canceled appointments. The way it works is, the company's AI and custom-rules engine-backed product is able to send patients with appointments scheduled weeks or months away, offering them an...
Doctor consults x-ray scans while on video call with a patient
By  Mallory Hackett 12:15 pm June 25, 2021
For many health systems, the transition to virtual care during the pandemic was like night and day. Before COVID-19 hit, they delivered most of their care, if not all of it, in person. Within a matter of days into the public health emergency, that all changed. That was not the case, however, for the U.S. Department of Veterans Affairs, according to Christina Armstrong, a clinical psychologist at...