New entrants in the healthcare space are poised to disrupt the system in the next few years, according to a new report from PricewaterhouseCoopers, which cites the number of upstart companies in other industries -- 24 -- on the latest Fortune 50 list.
"Technological advances, empowered consumers, disruptive new entrants, and rising demand by an aging population are ushering in a new era in...
A recent report from PricewaterhouseCoopers, Customer Experience in Healthcare: The Moment of Truth, sketches out the rise of consumer health, and, of course, mobile is increasingly a key channel that providers need to get right.
PwC points to five "forces" that are pushing providers in the healthcare industry to revamp their customer experience strategies: Increased cost sharing (including high-...
