DRX's iPad app for Medicare enrollment
Aetna recently announced that it had tapped DRX to develop and launch of a new tool for its infield Medicare sales agents and brokers: Mobile Field Enrollment for iPad. The app is a secure and easy-to-use alternative to paper applications and it will help agents enroll patients into an Aetna Medicare plan whether the device is connected or in offline.
DRX, which was formerly named Destination Rx, developed the app. DRX also offers various Medicare plan comparison tools, technology and data. While the app was built to help streamline the enrollment process for agents, it's also built to be used by patients looking to enroll, too.
“The new tool lets brokers take in-office capabilities straight to their customers, wherever they are,” David Firestone, national head of distribution for Aetna Medicare stated in the announcement. “Best of all, it streamlines the process for agents, eliminates errors that can happen when paper applications are processed manually, and speeds up the application and approval process for the consumer.”
The iPad tool captures and submits enrollment information right from the device; works whether it is online or offline; detects input errors and missing information; automatically updates plan data within the app; tracks and reports on broker or agent's enrollment activity right from the device; and includes security measures to protect PHI. Aetna claims the tool has decreased app processing time and cut down on costs. According to agents who tested the app, they estimated it could save them enough time to see 20 percent more clients each week.
MobiHealthNews first reported on the DRX iPad app in February. At that time the company said it had deals in place with seven health plans.
