Playback Health, Northwell Health team up on digital front door initiative and other digital health deals

Also: Notable and the Medical University of South Carolina join forces on automated scheduling, registration and clinical intake.
By Laura Lovett
02:30 pm
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Photo: Klaus Vedfelt/Getty Images 

This morning Playback Health, an asynchronous video chat and multimedia app, announced a new deal with provider organization Northwell Health in order to use the former’s patient engagement tool at select locations within the health system. 

Patients will be able to use Playback to access medical information after their visit and share information with others. Clinicians are able to curate a patient’s experience by selecting parts of their medical record to include in the service, and including video, audio and visual instructions.  

“Playback digitally connects providers, patients and families to the point of care so everyone can hear first-hand what the doctor said. All the information is there, and you can replay it as many times as you like,” Gregory Odland, CEO and cofounder of Playback Health, said in a statement. 

Northwell and Playback Health have worked together in the past. The health system previously invested in the startup and used the technology during the COVID-19 pandemic


Healthcare automation company Notable inked a deal with the Medical University of South Carolina (MUSC Health) on creating a digital touch point for patients coming into the health system. Notable’s platform is expected to help MUSC Health with automated scheduling, registration and clinical intake workflow.  

"At MUSC Health, we are committed to creating a world-class patient experience, as well as fostering a culture of innovation," Dr. Patrick Cawley, MUSC Health CEO and vice president for health affairs, said in a statement.

“Our partnership with Notable enables us to deliver on both initiatives because it is centered on outcomes for our staff and providers, for our patients, and for our business. A patient’s journey starts well before their visit, so being able to identify and engage patients before they enter the clinic is key to revolutionizing the way they experience our services. We see intelligent automation as the catalyst for this transformational change.”


Healthcare publishing and information company Elsevier snapped up digital health learning platform Osmosis for an undisclosed sum. Osmosis has developed a number of digital-learning modules and boasts of two million subscribers on its YouTube channel. 

After the acquisition, Osmosis will become part of Elsevier’s medical education portfolio. 

"The first health education materials I used in medical school were the iconic Elsevier resources, Gray’s Anatomy and Netter’s,” Shiv Gaglani, cofounder and CEO, Osmosis, said in a statement.

“The Osmosis team and I are honored to be joining Elsevier given its incredible global impact on healthcare education and training, our strong cultural alignment and commitments, and its unparalleled legacy dating back over 140 years. We are excited about this next chapter working with the Elsevier team to empower tens of millions of current and future healthcare professionals and their patients around the world.”


As the life science industry continues to digitize, Amazon Web Services announced that Roche is using its technology for the bulk of its cloud-based workloads. The Swiss pharma giant uses AWS for computing, analytics, machine learning, database, storage and security, and in its drug development efforts. 

According to an AWS release, Roche has tapped the AWS Professional Services to help integrate its IT systems. 

“With profound advances in data, analytics, and digital technology, we are transforming the way medicines are discovered and developed, and how care is delivered to patients. AWS provides us with high-performance and secure cloud solutions that help to harness the power of data to improve patients’ lives,” Dr. Alan Hippe, CFO and CIO of Roche Group, said in a statement. 

 
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